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Associate Quality Assurance Engineer (Flex Shift)

The right candidate for the quality assurance engineer role at The Garrigan Lyman Group (GLG) creates and implements manual testing strategies to create innovative test plans. He or she ensures that the projects being delivered have been tested using a variety of testing methodologies and meet the requirements as specified. The web quality assurance engineer works collaboratively with the project management and development teams at GLG by serving as a bridge between end users and creators.  This isn't a role for a highly-technical SDET or testing automation guru, but is a foot in the door to a dynamic digital agency for someone with attention to detail, strong communication and an interest in technology.  This full time position on our Flex team will require flexibility with hours and work location to meet client needs (standard hours, Tuesday-Friday, 1-10 p.m. and Saturday-10 a.m.-6 p.m.) . 

Here’s what success looks like:

  • You ensure that before our work goes live, it matches precisely what our creative and user experience teams intended after hours of design. To accomplish, this most of our testing is black box, analyzing project requirements and making sure final assets/deliverables match and that performance is optimized. You’ll perform regression testing to validate the accuracy of assets being launched.
  • The core of this role is testing GLG work for usability, design, and compatibility flaws. No matter how our clients’ customers view our work, it needs to look and function perfectly. So every day, you’re testing web pages and email across multiple devices and browsers.
  • Aside from the actual testing, the essence of this role is clear and concise communication and documentation. Every defect, issue, question, etc., raised by your work will go back to the development team in the form of a trouble ticket. To write clear tickets, you need a basic familiarity with web technology (HTML/CSS), applications, service oriented architecture, and client/server technology.
  • At your fingertips, you have Assembla for communication and defect tracking and TortoiseSVN for version control. You’ll either join us knowing these tools, or you will have had enough experience with other similar products to learn Assembla and TortoiseSVN quickly. Regardless of where you learned these, you’ll always abide by GLG’s procedures to track and communicate defects and prevent wasted time.

Aside from what’s inferred above, you’ll be better prepared for the role if you’ve had experience writing test plans and using tools that we’re using daily like browser debugger tools, Fiddler, Firebug, Xenu, etc. Because a digital agency like ours is fast moving and fluid, experience working somewhere like GLG will make for a smoother transition.

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